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Frequently Asked Questions
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Q: HOW LONG WILL IT TAKE TO RECEIVE VERIFICATION FROM CREDENTIALING SOURCE?
A: THESE TIMEFRAMES ARE VARIABLE, BUT USUALLY 2-3 WEEKS FOR MAILED CORRESPONDENCE AND 3-5 BUSINESS DAYS FOR CUSTOMERS THAT SUBMIT THEIR CREDENTIAL TRANSCRIPTS.

Q: WILL ALL MY CERTIFICATIONS BE VALIDATED?
A: YES, ALTHOUGH THERE WILL ALWAYS BE CREDENTIALS THAT CANNOT BE VERIFIED FROM AN ACCEPTABLE SOURCE.

Q: HOW LONG WILL MY FREE ACCOUNT STAY ACTIVE?
A: 6 MONTHS

Q: CAN FREE ACCOUNTS BID ON CONTRACT WORK?
A: YES, FREE AND PAID SUBSCRIPTIONS CAN BID ON CONTRACT WORK. DEPENDING ON YOUR SUBSCRIPTION LEVEL, YOU'll BE ALLOWED SO MANY BIDS PER MONTH.

Q: CAN I PURCHASE VENDOR MATERIALS FROM YOUR WEBSITE?
A: NO, WE DO NOT SELL VENDOR MATERIALS. THESE CAN BE PURCHASED VIA ADVERTISEMENTS.

Q: WHEN CAN I FIND INDUSTRY HOW-TO GUIDES AND SERVICES WITH A FREE SUBSCRIPTION?
A: YES, FREE SUBSCRIPTIONS HAVE ACCESS TO THE VAULT

Q: CAN I UPLOAD MY RESUME FOR POTENTIAL FIRMS LOOKING FOR MY SKILLS?
A: YES, THIS WILL BE AVAILABLE DURING THE CREDENTIAL VERIFICATION PROCESS

Q: WHAT ARE THE ADVERTISING COSTS ASSOCIATED WITH YOUR SERVICE?
A: PLEASE VISIT OUR SUPPORT AREA TO REQUEST ADDITIOANL INFORMATION

Q: WHAT ARE ACCEPTABLE FORMS OF PAYMENT?
A: CHECK, MONEY ORDER, & PAYPAL

Q: CAN FREE ACCOUNTS NETWORK WITH OTHERS PROFESSIONALS?
A: YES, THIS SERVICE IS AVAILABLE TO FREE AND PAID SUBSCRIPTIONS

Q: HOW DO I CHANGE MY PASSWORD?
A: WITHIN THE USER PANEL, USERS WILL BE ALLOWED TO MANAGE THEIR INFORMATION

We strongly encourage you to read the Frequently Asked Questions, the online services user guide, and to check the site map if you need help finding some information. If you have a specific question that is not listed in our FAQ, feel free to use the contact form below.


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