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Frequently Asked Questions
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Q: How long will it take to receive verification from credentialing source?
A: These timeframes are valuable, but usually 2-3 weeks for correspondence and 3-5 business days for customers that submit their credential transcripts.

Q: Will all my credentials be validated?
A: Yes, although there will always be credentials that cannot be from an acceptable source.

Q: How long will my free account stay active?
A: 24 Months

Q: Can free accounts free accounts bid on contract work?
A: Yes, Free and paid subscription can and paid subscriptions can bid on contract work. Depending on your subscription level, you'll be allowed so many bids per month.

Q: Can I purchase vendor materials from your website?
A: No, We do not sell vendor materials. These can be purchased via advertisements.

Q: When can I find industry hot-to guides and services with a free subscriptions?
A: Yes, Free subscriptions have access to the vault.

Q: Can I upload my resume for potential firms looking for my skills?
A: Yes, This will be available during the credential verification process.

Q: What are the advertising costs associated with your service?
A: Please visit our support area to request additional information.

Q: What are acceptable forms of payment?
A: Check, Money Order, & Paypal

Q: Can free accounts network with others professionals?
A: Yes, This service is available to free and paid subscriptions.

Q: How do I change my password?
A: Within the user panel, users will be allowed to manage their information.

We strongly encourage you to read the Frequently Asked Questions, the online services user guide, and to check the site map if you need help finding some information. If you have a specific question that is not listed in our FAQ, feel free to use the contact form below.

Support Request:
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View our available SOPs for additional Site Guidance:

SOP# 26-Vesting
SOP# 25-Ticketing System
SOP# 24-Other
SOP# 23-Professional Service Providers
SOP# 22-MyPoint
SOP# 21-Military Service Providers
SOP# 20-Military Service Buyers
SOP# 19-Mentors
SOP# 18-Knowledge Base
SOP# 17-Instructors
SOP# 15-Discussion Board
SOP# 14-Developer Resources
SOP# 13-Design Challenge
SOP# 12-Colleges
SOP# 11-College Student Service Providers
SOP# 10-College Service Buyers
SOP# 09-Classifieds
SOP# 08-Claim UR College Challenge
SOP# 07-Chat
SOP# 06-CGPP Course
SOP# 05-Certification Exams
SOP# 04-Businesses
SOP# 03-Business Service Buyers
SOP# 02-BizPoint
SOP# 01- Advertising